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Frequently Asked Questions

What is custom framing?

Custom Framing is the art of creating a design specifically for your piece. Each frame, mat and other treatments is selected and crafted to your style and the unique proportions of your art.

I don’t know what look I want. Will you help me create a design?

Yes, our expert designers will work closely with you to make your art beautiful and appropriate for your décor.

How much does it cost?

Our prices are 30% off every day. We have framing solutions at all prices. To custom frame your piece, we need to create a design solution before being able to quote an exact price, as there are thousands of ways to frame.

Do you also frame small pictures?

We frame all sizes, large and small, and everything in between.

Do you repair broken frames?

No. We are frame makers, not restorers, an entirely different craft.

Do you frame three dimensional objects of any type?

Yes, we have framed almost anything you can think of.  Please stop by one of our stores so our expert framers can show you what can be done.

How long does custom framing take?

Our standard turnaround time is two weeks. But if you need it sooner, just let us know and we will do everything possible to accommodate your needs, at no extra charge.

Do you sell prints and posters?

Yes. We have many prints in stock and catalogues with thousands of images to choose from. We also have framed art, ready-to-go.

Do you sell gift certificates?

Yes, for any amount.

What if I don’t like the way it looks?

We’re proud of the work we do.  If for any reason you are dissatisfied, we will make it right for you at no charge…Forever!

Will you call when my piece is ready?

No. When you leave your item to be framed, you will be given an agreed upon due date when it will be ready. We will only call you if there is going to be a delay.

Do you have a Poster Special and a Sports Jersey Special?

We have our Big Deal Poster Special with your choice of four metal frames, conservation glass and drymount at a great everyday low price.

With our Big Deal Sports Jersey Special you can frame a jersey in your choice of three shadow box frames, conservation glass and your choice of mats, at a great everyday low price.

Do you honor competitors' coupons?

Yes, we will honor any competitor’s custom framing coupon within the valid dates.

Do you offer a low price guarantee?

We believe our everyday prices are the lowest in the industry. If you find a lower price, just bring in the written quote and we will match their price for exactly the same framing, “apples to apples.”